Spiritual Care Services is a valuable service line that enters into the crisis situations with a special skill set to address patients, families and employees by providing spiritual support that is consistent with Banner Health values of " People Above All, Excellence, and Results."??
Pastoral presence offers compassion and hope to patients, families and staff in times of need.??Chaplains work collaboratively with other chaplains, volunteers and the interdisciplinary team to fulfill our Banner Health mission of ???Making health care easier, so life can be better.????? The Spiritual Care Team functions from an interfaith and inclusive perspective to contribute to an excellent patient experience and positive staff morale. Especially in times of crisis, loss or pandemic, Chaplains serve as a comforting, calm presence to those who are grieving, anxious, overwhelmed or exhausted.
This is a full time position working four 10 hour shifts per week, ideally Wednesday-Saturday. Example of shift times may include 8am-6pm and 12pm-10pm. Flexibility in schedule is appreciated to ensure service hours are covered throughout the team. Sometimes, but not often, you may be asked to cover the pager in instances of call outs or vacations. This coverage is typically only for a few hours and often times can me managed with a phone call. ??
Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.
Nonprofit Banner Thunderbird Medical Center opened its doors in 1983 and has been growing ever since to meet the health care needs of the communities it serves in northwest metropolitan Phoenix. Today, the 595-bed hospital - one of the largest hospitals in the state - is annually ranked as one of the top hospitals in the Phoenix metropolitan area by US News & World Report and enjoys a reputation as the preferred provider of care to children and adults in the area in consumer preference surveys. The tertiary care hospital provides everything from routine to advanced, specialized care to both adult and pediatric patients. Specialized services include cardiology, orthopedic surgery, pediatrics, neurosurgery, robotic surgery, stroke care and a women and infants services program. Additionally, in partnership with top-ranked MD Anderson Cancer Center, Banner Thunderbird also offers state-of-the-art cancer care. Banner Thunderbird is certified as a Joint Commission Primary Stroke Center and features a 35-bed Level III neonatal intensive care unit that cares for babies of high-risk pregnancies and those born prematurely. Banner Thunderbird is also home to the only pediatric intensive care unit for seriously ill or injured children in the area. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.
POSITION SUMMARY This position is responsible for providing facility chaplaincy services to ensure the purpose and objectives of the program are met, which includes providing intensive and extensive emotional and spiritual care to patients, families, and staff in ecumenical and interfaith contexts, requiring the assessment and documentation of emotional and spiritual needs and addressing appropriately. Administers sacramental, religious and/or priestly duties. Provides quality care in crisis situations and during the process of dying, death, and bereavement.
CORE FUNCTIONS 1. Provides emotional and spiritual care to patients, families, and/or staff.
2. Assesses and documents the spiritual care needs of patients, families, and/or staff and responds appropriately.
3. Provides emotional and spiritual intervention in crisis situations.
4. Administers and/or facilitates sacramental, ritual, and devotional experiences. Leads interfaith and ecumenical worship services.
5. Responds to emergency calls and participates in an on-call rotation schedule.
6. May assist in orienting, training, and coordinating the work of Spiritual Care Volunteers and/or, where applicable, Chaplain Interns.
7. Performs a variety of miscellaneous activities in support of continuing education and/or spiritual services at assigned facility, which may include: participating in evidence-based research projects and writing related journal articles; collaborating and maintaining community partnerships/relationships; providing educational and consultative seminars for the hospital community staff, peers, and (where applicable, to Clinical Pastoral Education students,) on topics such as, spiritual assessment, death and dying, grief, ministry skills, prayer, and spirituality; updating, maintaining, and distributing spiritual literature; and/or, performing other related activities.
8. Articulates and demonstrates continuous quality improvement utilizing processes that include consideration of all stakeholders. Fosters an environment that focuses on excellence in processes and outcomes.
9. This position is responsible for providing spiritual care at assigned facility/facilities or off-sight location. Participates in spiritual care teams and/or committees. Internal customers include patient care teams, physicians, staff, and volunteers. External customers include patients, family members, faith communities, and area clergy.
MINIMUM QUALIFICATIONS Advanced knowledge of principles and practices of pastoral/ministry services as normally obtained through the completion of a Masters of Divinity or equivalent from an accredited institution and a working knowledge of pastoral care principles and practices as normally demonstrated through a minimum of two years relevant experience. 1600 hours of supervised work in clinical pastoral education (preferred, not required, at rural facilities, BUMC-T and BUMC-S). Eligibility for ordination or commission to function in professional ministry and in good standing with appropriate religious authority. Faith group endorsement in specialized pastoral care.
Eligibility for board certification by a nationally recognized professional organization, such as Association of Professional Chaplains, National Association of Catholic Chaplains, National Association of Jewish Chaplains.
Skilled in being tolerant and empathetic of intense emotions and situations. Must have excellent oral, written and interpersonal communication skills to effectively interact, convey information, provides assistance to a diverse group of individuals and displays a high degree of confidentiality. Skilled in maintaining composure and professional demeanor in difficult, volatile, and stressful situations. Skilled in performing a variety of pastoral roles and functions. Skilled in crisis intervention and conflict resolution methodologies. Skilled in working independently. Skilled in maintaining documentation of observations and services provided.
Employees working at Banner Behavioral Health Hospital or must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.
PREFERRED QUALIFICATIONS Ordained, if applicable by faith group and endorsed for chaplaincy by a recognized faith group or equivalent as evidenced by Board Certification (BCC) by a nationally recognized professional organization, such as Association of Professional Chaplains, National Association of Catholic Chaplains, National Association of Jewish Chaplains. Additional related education and/or experience preferred. Bilingual (English/Spanish) preferred, depending on assignment.
Additional related education and/or experience preferred.
What might draw you to Banner Health? A great health care career, of course—and a great place to live, no matter what stage of life you’re in. With facilities across the West, there is a health care career for everyone, from big city living in the Phoenix area to friendly small towns in the mountains and plains. As one of the largest nonprofit health systems in the country, Banner Health offers both the stability that comes with success and the possibility of exploring new areas of the country. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages:
Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health.
Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible.
The size, success and growth of our system provide you with the stability and options to pursue your desired career path.
Competitive compensation and comprehensive benefits offer you options to complement your unique needs.