You bring your body, mind, heart and spirit to your work as a Manager of Spiritual Care.
Youâ™re ready to roll up your sleeves. Eager to ask questions. And willing to go above and beyond to ease a patientâ™s pain.
Youâ™re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
Good Samaritan Medical Center is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. At our 234-bed Level II Trauma Center, our mission is to bring health and hope to the poor, the vulnerable, our communities and each other. Weâ™re especially proud of our people, who helped make us one of Americaâ™s 100 Best Hospitals according to Healthgrades.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together weâ™ll align mission and careers, values and workplace. Weâ™ll honor each otherâ™s dignity and surpass the standards we set. Weâ™ll encourage joy, demand safety and take pride in our integrity.
Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.
Weâ™re proud of what we know, which includes how much there is to learn.
As a Manager of Spiritual Care, you need to know how to:
Manages the operation of all Spiritual Care deliverables and the performance of all procedures in the department. Collaborates with the Regional Director of Spiritual Care and Mission Integration in planning, program development, human resource management, budgeting, patient satisfaction, patient safety, communication, and compliance with regulatory agencies.
Evaluates service needs, volumes and adjusts staffing levels accordingly. Maintains effective and appropriate Chaplain staffing and scheduling to ensure quality and essential patient and family care and caregiver support. Promotes staff flexibility, cross-training and professional development. Provides clear verbal and written communication and appropriately utilizes all communication outlets including rounding, huddles, team meetings, etc. to share information, support and promote spiritual care services across the service lines.
Provides ongoing, direct Spiritual Care support for patients, families, and caregivers to ensure continuity, coverage and consistency. Partners with the Regional Director to determine Market expectations including the level and duration of Spiritual Care support and services provided. Provides Spiritual Care coverage for a minimum of 10-12 hours per week, including unstaffed shifts occasionally outside standard working hours.
Provides solutions to address issues relating to patient care, safety and service. Promotes effective working relationships, as a team and interdepartmentally, to facilitate delivery of spiritual care and meet department goals and objectives. Ensures coordination of care with other teams/departments to promote the highest level of patient care and satisfaction. Participates in interdisciplinary committees throughout the market as determined by the Regional Director.
Manages human resource functions for the Spiritual Care department, including: interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedures. Maintains personnel files and documentation of staff orientation, competency, training, discipline and performance reviews. Oversees department timekeeping and payroll. Collaborates with HR concerning employee issues and performance. Conducts employee coaching, counseling, disciplinary actions, and annual appraisals. Monitors staff adherence to hospital and departmental policies and procedures. Regularly schedules and facilitates department meetings, celebrations, and activities to promote excellence, establish high standards and provide ongoing direct support.
Participates in the planning and preparation of operational and capital budgets. Accountable for the financial stewardship of department services, budgets, annual operating plans, business plans for new services and human resource structure. Prepares and presents business plans, reports, and other statistical data related to department productivity metrics.
Partners with Mission Integration Leaders to identify, measure and drive Spiritual Care quality and performance improvement initiatives. Creates mechanisms tomeasure, maintain, and improve the performance and quality of Spiritual Care services. Ensures compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality measures and safety standards. Participates with the management team and staff in development of action plans in line with the organization's strategic initiatives and goals.
Works effectively with departments, leaders and caregivers across the Market to integrate and advance Spiritual Care as a service line within hospital operations. Advocates for and articulates the Spiritual Care needs of patients, families, and caregivers as a representative of Spiritual Care in the Market. Participates as a member of the Ethics Committee and supports the work of the committee.
We hire people, not resumes. But we also expect excellence, which is why we require:
Masterâ™s degree (or equivalent) in Divinity or Theology from an accredited academic institution.
Minimum of four units Clinical Pastoral Education (CPE) preferably accredited by the Association of Clinical Pastoral Education (ACPE).
Ecclesiastical endorsement from an official endorsing body of faith or denomination
Board Certification by the National Association of Catholic Chaplains (NACC), Association of Professional Chaplains (APC), National Association of Jewish Chaplains (NAJC), or other agency following the Common Practice Standards of Professional Chaplaincy within 2 years of hire date.
Two (2) years Pastoral or Spiritual Care experience in healthcare ministry.
Three (3) years related management experience.
Completed Board Certified Chaplain by the National Association of Catholic Chaplains (NACC), Association of Professional Chaplains (APC), National Association of Jewish Chaplains (NAJC) or other agency following the Common Standards of Professional Chaplaincy, preferred
Now that you know more about being a Manager of Spiritual Care on our team we hope youâ™ll join us. At SCL Health youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.
Work that matters. A team you can trust.
SCL Health now Intermountain Healthcare is a leading nonprofit healthcare organization and health system that provides high-quality, accessible, and affordable healthcare to more patients and communities in Utah, Idaho, Nevada, Colorado, Montana, Wyoming, and Kansas.
With more than 59,000 individuals with a shared goal to offer excellent care, we make a difference in our communities by putting our patients and families first. We believe fully engaged employees are the foundation of exceptional patient care. We value diversity and offer promising career opportunities with great benefits for those looking to make a difference in the communities we serve.