Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,445 full-time undergraduates and 5,125 graduate and professional students. Ranked 35 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1.2 billion, and an endowment in excess of $2.8 billion.

Job Description

The Academic Support Assistant, at the Connell School of Nursing, is one of three full-time employees that provide administrative support to our CSON Faculty, full and part-time. The position performs a wide range of skilled administrative duties for the tenure track and professors of the practice as well as adjunct clinical faculty as needed. These responsibilities directly support their teaching and research. Responsibilities include providing support for technology platforms (Canvas, Examsoft, Docusign, MS Suite, Adobe, Google Suite, BC specific technologies, etc.), preparing materials course work, making copies, composing and editing letters, proof-reading papers and course materials, scheduling meetings with advisees and taking minutes at meetings as needed. This position prioritizes multiple tasks in a competing environment.

The Academic Support Assistant provides comprehensive, quality administrative and support services to the CSON faculty (tenure & adjunct). While at the same time, providing excellent and timely front-line customer service. They greet and assist faculty, students, and employees in a professional manner and answer and routes phone calls, e-mail messages and manages a wide-range of information dissemination. They help triage student needs, Answer questions. Refer students to appropriate department/personnel.

They help manage complex calendars, arranges for meetings and appointments for faculty; takes minutes as needed at department or faculty meetings. They assist with hiring part-time adjunct faculty. They assist with orientation and onboarding for new full-time and part-time faculty. Trains, schedules, and distributes work of students and temporary staff. Other duties as assigned.

Position Details:
Department: 058001 - Connell School of Nursing
Position: 00011929 - Academic Support Assistant, Connell School Of Nursing
Grade: 2ND

Full-Time Equivalent Hiring Range: $36,500 to $45,600; salary commensurate with relevant experience.

Requirements

Bachelor's Degree preferred.

3+ years of administrative support experience preferably in an academic setting.
Must be able to learn new technologies to improve efficiencies.
High degree of professionalism and customer-service orientation.
Excellent listening skills.
Demonstrated ability to work collaboratively in a team environment.
Outstanding oral and written communication skills.
Integrity to handle sensitive and confidential information.
Can do attitude and positive outlook required.
Commitment to diversity and inclusion required.

Closing Statement