Department Description: The Career Development Center supports students in developing and achieving career goals that lead to meaningful lives. Guiding students as they explore majors and define purposeful career paths. Teaching students how to articulate their strengths. Providing opportunities to build professional networks.
University Description: The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanitys urgent challenges.
Detailed Description: The Technology Resource Analyst will provide functional support for the online career resources, applications, and simple databases necessary for the successful operation of the Career Development Center. Consults with software vendors to ensure that system updates, applications testing, customized configurations, and resource problems are resolved for USD students, staff, and employers. Serves as liaison between the Career Development Center department and the University's Information Technology Services (ITS) department. In coordination with ITS, the Technology Resource Analyst identifies, evaluates, and recommends improvements to career resources to senior staff. Assists with compliance of policies, project management, and resolving basic technical issues in a timely manner.
Duties and Responsibilities
Technology Resource Support
Provide technology resource support for the Career Development Center's primary operational platform, Handshake, that houses online job postings, student appointments with career counselor notes, on-campus recruiting, and large event registration. In cooperation with ITS, serve as a liaison between the department and the application vendor to oversee system updates, customize configurations, and to troubleshoot student, staff, and employer problems. Any updates, patches and fixes must involve notifications to the ITS Help Desk and to the ITSERPT management team.
Act as the functional technology resource support and liaison for all other career development software platforms such as: TalentLMS, PeopleGrove, InterviewStream, RoadTrip Nation, Interstride, Student Opportunity Center(SOC), Focus2, What Can I Do With This Major?, CareerShift, and GoinGlobal.
In collaboration with ERPT-ITS, assist with Salesforce maintenance of the Career Readiness Program developed through ITS-ERPT(PASSPORT/COMPASS/CONNECT).
Serve as Web Content Maintainer for Career Development Center website and directory. This includes modification of content design and structure, coordination of content uploads, and basic understanding of web content management systems (e.g. Cascade, Wordpress, Drupal,etc.) updates, works with ITS web developers.
Maintains content for digital signage system, Four Winds Interactive, in the Career Development Center building. Interacts with the University's ITS department. On a strategic level, this includes ensuring that all systems are integrated, when applicable, into campus enterprise systems (e.g. Banner, Salesforce, Cognos) and researching new technologies. On a functional level, this includes resolving office technical issues and coordinating upgrades of office hardware and software.
In coordination with ITS, the Technology Resource Analyst evaluates current and potential systems to identify opportunities for improvement and to recommend, inform, or implement office policy decisions. Proposes recommendations through written reports and oral presentations to senior staff.
Creates reference manuals and trains office staff, employers, and students on how use all office applications.
Data Organization, Storage, and Retrieval
In cooperation with ITS-NISS, assists with standardization of office shared drive policies and procedures for optimal organizational effectiveness. This includes work with ITS to ensure compliance with university data retention policies. Serves as database administrator for departments shared drive.
Reviews, evaluates, and prioritizes incoming information for potential impact on the Career Development Center.
Assists with the collection of student, event, and resource data.
General Career Development Center Support
Works as a team member to support other office-wide events on campus, such as large career fairs, workshops, and employer receptions.
Assists Career Development Coordinator with front desk support as needed.
Assists team members with audio and visual setup for presentations and events.
Demonstrated ability to plan, organize and implement projects with complex logistics involving multiple task and priorities.
Two years or more of experience in a related position.
Demonstrated ability to work in multi-functional teams
Graduation from an accredited college or university with a Bachelors degree in computer science, information science, or similar program.
Performance Expectations: Knowledge, Skills and Abilities
Advanced technical literacy in Google/Microsoft environment, including Sheets/Excel, Docs/Word, Slides/PowerPoint, Drive and Gmail.
Experience with Handshake software preferred or similar job board platforms
Posting Salary: $19-24 per hour; Excellent Benefits
The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits
Special Application Instructions: Resume Required, Cover Letter Preferred Click 'Apply Now' to complete our online application and, for full consideration, please upload a resume to your application profile for the hiring managers review. You are also strongly recommended to upload a cover letter to your application profile for the hiring managers review. If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at firstname.lastname@example.org
Additional Details: Hours: 37.5 hours per week
Closing date: Open until filled
Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.
The University of San Diego is committed to academic excellence, Catholic intellectual and social traditions, and providing a top-notch liberal arts education for scholars of all faiths. USD is located on 180 acres overlooking the city of San Diego, Mission Bay and the Pacific Ocean. The campus is renowned for its beauty, and features Spanish Renaissance-inspired architecture.