The Instructional Designer II is responsible for supporting faculty in their use of educational technologies in face-to-face, online, and blended courses. The Instructional Designer will be responsible for teaching faculty online and blended-learning pedagogy and course design through consultations and the development and facilitation of group trainings and online training modules. The Instructional Designer II will also work with the end-users to troubleshoot and resolve technical issues and, when necessary, escalate the issue to the appropriate departmental team member, University partner, or vendor. This position will also work with the rest of the Educational Technology team on documentation, testing, training, and implementation of the various Ed Tech software and tools.
DUTIES AND RESPONSIBILITIES:
Guides faculty in their use of technology to meet instructional goals and student learning needs.
Collaborates with teammates to design and conduct faculty and staff professional development trainings and self-guided tutorials on supported educational technologies.
Works with faculty and other subject matter experts to design online and hybrid courses.
Works with faculty to enhance face-to-face courses through the integration of educational technologies.
Provides faculty and staff technical and pedagogical support in their use of the University’s Learning Management System (LMS) and other academic educational technologies via in-person consults, telephone, ticketing system, and web-conferencing software.
Troubleshoots technical issues with Educational Technology supported software, including the University’s Learning Management System (LMS), web-conferencing software, and a variety of other teaching and learning tools.
Works with other Instructional Designers and Duquesne’s Online Learning & Strategy team to facilitate the University’s Foundations of Online Teaching and Learning course. The course teaches faculty how to apply best practices in online pedagogy using the Backward Design method.
Collaborates with Educational Technology staff and other stakeholders on testing, implementation, documentation, and support of both existing and new University educational technology tools.
Creates and maintains technical and support documentation and videos for supported University educational technology tools.
Performs other related job duties as assigned by the Director.
Bachelors required from an accredited institution in information science or related field.
Requires 3-5 years’ experience in Instructional Design.
Other key skills and requirement to perform the essential job duties include:
Strong written and verbal communication skills;
Excellent problem solving, time-management, and technical troubleshooting skills;
Flexibility with the ability to prioritize;
Ability to manage multiple tasks simultaneously;
Ability to work on tasks individually and as part of a team.
Masters preferred from an accredited institution in information science or related field.
Requires 3-5 years’ experience in Higher Education and LMS experience preferred.
Interested candidates should submit a cover letter, resume, and contact information for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values equality of opportunity as an educational institution and as an employer. We aspire to attract and sustain a diverse faculty and staff that reflects contemporary society, serves our academic goals and enriches our campus community. We particularly encourage applications from members of underrepresented groups and support dual-career couples through our charter membership in this region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement. Those invited to campus for an interview may be asked about ways in which they see their talents contributing to the continued growth of our community and furthering its mission.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.