The Assistant Director (AD) is responsible for creating a supportive residential living environment that promotes the values and practice of Catholic, Benedictine living, and education. As an engaged member of the community, the AD serves as a supervisor, mentor, role-model, mediator, first-responder, and conduct officer. The AD is responsible for the day-to-day operations of one to three residence halls, supervising 5-10 Resident Assistants and 5-15 work-study students. The AD may also oversee living-learning or special interest communities, requiring frequent and intentional collaboration with faculty, Student Affairs colleagues, and other stakeholders; or serve as an advisor for the National Residence Hall Honorary. This position is also responsible for the day-to-day operation of the summer conference housing program and supervision of 3-5 Conference Assistants and a summer conference intern. In addition, the AD serves as a University conduct officer, a liaison to other campus constituents, a member of the Saints Care Team, and other university task forces and committees. The Assistant Director must live in a residence hall apartment, serve in an on-call rotation, and be available to work evening and weekend hours.
Ranked by Niche as the second (#2) most diverse private college in Washington State in 2020. Saint Martin’s is extremely proud of our student diversity. Our university treasures persons of all abilities, ages, ethnicities, genders, nationalities, orientations, races, and religions. In particular, we know that students educated in ethnically diverse settings perform better academically and reap greater professional success than their peers from more homogeneous learning environments. We proudly celebrate that our student population is 51% undergraduate and 32% graduate students of color. We are committed to pursuing an employee community which reflects a similar, if not the same percentage.
Therefore, we intentionally encourage and request that members of historically underrepresented groups apply to join this community. All of us, from all backgrounds, are making a commitment to do and be better for our students, faculty, and staff.
Established in 1895, Saint Martin’s University serves as the educational mission of Saint Martin’s Abbey. The Abbey is a Catholic Benedictine monastery, whose members pray, work, and live together on the University campus. As the mission is Catholic and Benedictine, one of our values is a spirit of hospitality welcoming all, regardless of an individual’s faith, religion, or spirituality.
Essential Functions & Responsibilities - Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this position. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include but are not limited to, the following.
Facilitate, support, and encourage the development of leadership skills within student staff members through supervision, training, one-on-ones, staff meetings, team-building exercises, in-services, and performance evaluations.
Provide outreach to students at risk or in need, establishing meaningful connections in and out of the office. Provide opportunities for residents to connect with support resources and other members of the campus community in order to encourage a rich knowledge of self and others.
Provide excellent customer service and cooperatively manage the overall operation of the Office of Housing and Residence Life office by responding to student and parent concerns, reporting and troubleshooting facilities issues, maintaining key and furniture inventories, facilitating mail delivery, and serving as a liaison to other offices such as Facilities, Finance, Food Services, etc.
Participate in weekly Residence Life and Student Affairs staff meetings, and represent the department on campus-wide committees as needed.
Administer the university conduct process by utilizing an educational and developmental approach to student conduct situations. Preside over Community Standards hearings and develop and communicate appropriate educational sanctions. Maintain and safeguard student conduct records. Ensure students’ rights, and emphasize community values and responsibilities.
Assist with and periodically lead major departmental events and projects such as staff selection, fall and spring staff training, housing reapplication, room assignment, opening, and closing.
Develop, promote, coordinate, and evaluate programming that integrates a student development model with both social and educational outcomes related to the core values of faith, reason, service, and community.
Provide campus-wide duty coverage on a rotating on-call basis. Respond to emergencies and policy violations while working flexible hours, including evenings and weekends, and round-the-clock while on-call.
Role model respect and civility by addressing inappropriate behavior and emphasizing accountability through one-on-one meetings, the student conduct process, floor meetings, and day-to-day interactions. Mediate interpersonal conflicts and respond to student needs and concerns in a constructive, problem-solving fashion.
Maintain accurate room occupancy and billing data by processing room changes, withdrawals, meal plan changes, deposit refund requests, etc.
Develop and promote in-hall and campus-wide leadership opportunities by advising the National Residence Hall Honorary (NRHH); marketing jobs and leadership positions; overseeing RA programming; and encouraging involvement through other offices such as Campus Life, Public Safety, Campus Ministry, Service and Diversity Initiatives, and International Programs.
Act as the department’s Web Assistant, updating, maintaining, and creating Housing and Residence Life web pages and online forms.
Solicit resident feedback through surveys, focus groups, committees, and other methods. Compile and interpret data for inclusion in annual assessment reports and other office documents.
Participate in on-campus professional development activities, and attend regional and national conferences, symposiums, seminars, and workshops.
Fulfill other roles and duties as assigned by the Associate Director of Housing and Residence Life or Assistant Dean of Student Affairs.
Act as a model resident of the community who builds relationships through positive activities and intentional interaction, engaging in the surrounding opportunities presented by the University.
Establish and maintain healthy and ethical boundaries with students and colleagues.
Use student development and social justice theory and assessment tools to address the needs and concerns of the community.
Be attentive to the safety, security, and cleanliness of the residence halls acting as a liaison between residents, maintenance, custodial, security, and Residence Life staff members.
Process administrative requests in a timely manner and offer exemplary customer service to students, parents, and outside agencies.
Work cooperatively and collaboratively on projects with other college constituencies to provide quality service to students.
Recognize and appreciate differences in individuals and student populations and facilitate equitable community building within the residence halls.
Demonstrate an ability to work effectively with a diverse group of administrators, faculty, staff, students, parents, and alumni.
Excellent analytical, managerial, oral, and written communication and interpersonal skills.
Excellent organizational and administrative skills and experience.
Excellent conflict resolution, problem-solving, and critical thinking skills.
Possess a working knowledge of computer functions, including Microsoft Word, Excel, PowerPoint, Publisher, Internet browsers, and Outlook.
Be supportive of a Catholic, Benedictine philosophy of education.
Work effectively on long-term projects while responding to the immediate needs of students, parents, staff, facilities, etc.
Maintain a balance between friendly customer service and holding students accountable for deadlines, fees, and knowledge of the procedures.
Utilize good judgment and ethical decision-making to identify and respond to concerns and apprise supervisors and senior leadership of developing issues.
Ensure the confidentiality of student records and information, while recognizing when it is essential and ethical to share information with colleagues on a need-to-know basis.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed in the residence hall and a standard office environment. Physical demands include:
Responding to students in potentially stressful situations while exhibiting a calm and professional demeanor.
Moving objects (20-50 pounds) such as bed frames and mattresses moderate distances and potentially up and down stairs.
The ability to be mobile campus-wide for appropriate business needs.
Operating a variety of standard office equipment requiring continuous or repetitive arm-hand movements.
Manual dexterity and precision required for keyboarding.
The ability to sit for long periods at a time at a computer.
May occasionally be required to respond to distraught people.
The ability to concentrate on details and process complex information while experiencing frequent interruptions.
Two (2) years of residence life experience.
Master’s Degree in student affairs, higher education administration, or other related disciplines.
Experience in working with a diverse population.
Possess a working knowledge of computer functions, including Microsoft Word, Excel, PowerPoint, Publisher, Internet browsers, Outlook, and Zoom.
Successfully pass a criminal background check.
About Saint Martin's University
Saint Martin's University in Lacey, Washington is one of 13 Benedictine colleges and universities in the United States and Canada, and the only one west of the Rocky Mountains. Established in 1895 by monks of the Roman Catholic Order of Saint Benedict, our identity as a university is rooted in our Catholic, Benedictine tradition. Saint Martin's is a member of the Independent Colleges of Washington.
Guided by the principles of the Catholic Intellectual Tradition, Saint Martin’s University endeavors to unite academic rigor and excellence with moral thought and social responsibility – higher education that seeks to serve and promote the common good – higher education that seeks to transform lives by grappling with issues of Faith, Reason, Service and Community. We come together, faculty, staff and students, to form a community of individuals who are learning to live a meaningful life. Saints think, pray, serve, play and live with heart.