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Community Director
University of San Diego
o. Supervise area Resident Assistants on all aspects of the residential experience and related policies and processes. o. Develop resident assistants' ability to be successful in all aspects of the position through both developmental and technical supervision. o. Utilize bi-weekly one-on-one meetings, weekly staff meetings, and regular staff development activities to build on individual strengths and areas for improvement. o. Provide formative and semesterly formal performance feedback to ensure resident assistants meet job expectations. o. Utilize Resident Assistant Learning Outcomes to frame supervision and development approach. o. In collaboration with Residential Education, Learning Communities, and Orientation staff, develop and facilitate the comprehensive annual Fall and Spring student leader training programs for residential education, learning community, and orientation student leaders. o. Support these efforts through participation in a training subcommittee, facilitating training sessions, and leading in-hall time. o. Facilitate ongoing resident assistant staff development opportunities through ensuring participation in the Student Development Workshop Series, monthly All Staff Meetings, and regular self-care activities with the Resident Minister. o. Serve on a subcommittee to support annual RA recruitment and selection process, engage fully in the recruitment, interview, and selection activities - Student Wellness Support and Crisis Intervention o. Train and support RAs to initially assess, offer resources, and refer appropriately individual students and groups of students in areas such as personal, social, cultural, career, health, and academic issues. Serve as the initial contact as needed. o. Provide conflict resolution and mediation services for roommates and suitemates experiencing interpersonal challenges. Supervise RAs in mediating lower level roommate conflicts, and manage escalated conflicts directly. o. Manage crisis and personal concern situations as they occur such as harm to self, harm to others, sexual assault, and alcohol and substance abuse concerns including meeting with affected students and/or groups within an affected residential area, initiating support services, and notifying appropriate campus partners such as Counseling Center, Public Safety, Maintenance, or Custodial Services. Be available after hours to consult with staff as needed. o. Rotate responsibility for on-call evening duty, weekend duty, and some holiday duty. On-call responsibilities include responding to emergencies, referral to campus resources, and crisis intervention. Must be available via phone and within a reasonable distance off campus as determined by the Director of Residential Education. o. Serve as essential personnel in emergency and crisis situations involving such areas as natural disasters, power failures, and other threats to resident safety. Occupancy Management and Facilities o. Direct and assist with all move-in and move-out procedures at the beginning and end of each semester. o. Manage the room condition process including inventorying and reviewing the condition of all resident rooms. Determine charges and request necessary repairs. Follow-up with maintenance and custodial service requests. o. Maintain visibility and availability in the residence hall outside of office hours by walking regular rounds of the building with the Director of Residential Facilities to identify safety, cleanliness, or preventive maintenance issues. Follow-up with facility issues and concerns. o. Report facilities concerns and play an integral role in following up with and supporting students through higher level issues while the Director of Residential Facilities manages the facilities issue. Manage the damage appeal process, assess charges at the end of the year at check out. o. Coordinate Health and Safety inspections once a semester for the residential area. o. Utilize StarRez, USD's residential life data management system, for roster verification and space management, Onity/Salto (card access), and mass communication to the residential area. o. Have a working knowledge of TMA for asset management and work order management. Other duties as assigned as appropriate based on University and Student Affairs strategic planning initiatives and departmental goals Community Development and Student Success o. First-Year Experience (FYE) CDs: Work collaboratively with the Living Learning Communities (LLC) theme faculty integration coordinator and student leaders to develop and implement LLC theme related programming and community development activities. o. Ensure area programming (LLC, Hall Council, and RA events) aligns with the LLC theme and/or the Co-curricular Learning Outcomes. o. Coordinate special programming for area residents in collaboration with campus partners (language matters, third week check-ins). o. Coordinate with Undergraduate Admissions to host overnight events for prospective students in the spring semester. o. Second-Year Torero Experience Program / Upper-Division (STEP/UP) CDs: Work collaboratively with a variety of campus partners to integrate services and resources into weekly and other ongoing program initiatives that serve second-year residents, as well upper-division residents o. Reach out to students identified as needing support through Target X (USD's early alert tool), as well as students identified through weekly wellness reports. o. Lead and implement components of OL! Weekend (Fall New Student Orientation) including welcoming new students to their community on Move-In Day and Residential Community Meetings with area residents. Direct resident assistants to carry out their integral roles in the 4-5 day orientation program. o. Implement restorative practices, including the facilitation of restorative justice circles and experiences as needed. o. Support the Resident Minister and University Ministry RA as they implement weekly faith-sharing groups. Community Standards/Conduct o. Is knowledgeable of the Student Code of Conduct and Residence Life Community Standards as well as the rationale for all policies. o. Communicates directly and through resident assistants the Code and Standards to residents. o. Ensures resident assistants are knowledgeable of the Code and Standards and are confident in regularly and consistently enforcing policies. o. Support resident assistants in revising incident reports and creating cases in the Maxient system, the university's conduct case management system. o. Adjudicate community standards cases including determining responsibility for policy violations and assigning appropriate sanctions. o. Refer Student Code policy violations to the Office of Ethical Development and Restorative Practices. o. Provide outreach and support directly to students involved in higher level conduct cases and/or those that violate policy multiple times. o. Analyze cases from the perspective of multiple colleagues for the purpose of holistic response and professional development. o. Colleagues include the Center for Health and Wellness Promotion, Public Safety, Counseling Center, Residential Life, Office of Ethical Development and Restorative Practices, and the Center for Student Success. o. Act as liaison with the Center for Health and Wellness Promotion, Public Safety, Counseling Center, Residential Life, the Office of Ethical Development and Restorative Practices, and Center for Student Success for the residential area. Administrative Support of the University's Mission & Values Job Requirements: Minimum Qualifications: Preferred Qualifications: Performance Expectations - Knowledge Skills and Abilities: Special Conditions of Employment: The Community Director is an 11 month paid over 12 months live-on position with 24-hour on-call responsibilities and must be able to work nights and weekends. Renewable on an annual basis for 4 years. FLSA exempt position, not eligible for the overtime provisions of the FLSA. Tools & Equipment Used: Computer, Microsoft Office, Star Rez, Target X Retention Software, Oracle, and Onity, Salto Background check: Successful completion of a pre-employment background check. Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. Posting Salary: $4,448.92/month; Excellent Benefits. The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. Special Application Instructions: Resume and Cover Letter Required Visit https://careers.pageuppeople.com/867/cw/en-us/job/494309/community-director to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers' review. If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at jobs@sandiego.edu To ensure full consideration, complete application materials (cover letter, resume, and references) should be submitted to the University of San Diego job website by our priority application deadline of Monday, February 22, 2021. In your cover letter, please describe why you are interested in working at the University of San Diego specifically. To learn more about the position and our team, please click here . Questions should be directed to Dr. Tyler Crisman, Director of Residential Education, at tylercrisman@sandiego.edu Additional Details: Hours: 40 Closing date: Open until filled; priority application deadline of February 22, 2021. Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed. The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community. The University of San Diego is a smoking and tobacco-free campus. For more information, visit http://www.sandiego.edu/smokefree. Copyright 2017 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-48c475ad60612a46b4c5879a0ca0feeb
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