The Office of Catholic Schools (OCS) oversees the 50 Catholic schools in the Diocese of Arlington. The mission of the Catholic school system is as follows: The Catholic School of the future, rooted in the richness of the Catholic tradition, will be a Christ-centered learning environment, focused on cultivating the potential of children and adults within the faith community. As an educational center where Gospel values are learned, embraced and integrated by all members, the Catholic School will be a center for life-long learning, which both challenges and empowers persons to assess the present and to design the future. The Catholic School will create an integrated curriculum that accommodates the diversity of learners in a global society.
The primary responsibility of the Technology Support Specialist is to provide elementary school administrators, teachers and OCS with general technical assistance and training in their use of the PowerSchool application.
For elementary school administrators, teachers and OCS, provide Power School general interface instruction, set up individual accounts, issue passwords, assign security access, and resolve account lock-outs. Perform all end of year procedures to start the new school year.
Act as liaison and single point of contact with PowerSchool in resolving technical issues and operational problems.
Design and deliver standard and customized PowerSchool training and collateral written material – brochures, pamphlets, user guides; webinars; small, and large group and one-on-one presentations/discussions; videos.
Use the Constant Contact stand-alone email system for keeping the Power School user community current on related issues and for sharing “best practices.”
Ensure the accuracy, completeness and security of data in the Student Information System component of PowerSchool; ensure that, when needed, the School Messenger emergency system “pulls” the correct data fields from the Student Information System.
Coordinate with school staff on completing projects and special requests (e.g., master schedules, rollover procedures, lunch/bell schedules, school calendar).
Design and administer district-level report options (e.g. report cards, end-of-year transcripts, parent portal access).
Assist school-based administrators with online testing processes.
Manage the distribution of student assistive technology devices loaned to schools.Work with OCS staff to provide professional development for teachers and administrators as requested.
Support OCS personnel on other projects as needed.
Knowledge/Skills: Intermediate level proficiency in Microsoft Office (Word, Excel, PowerPoint) and Microsoft Outlook; basic familiarity with student management systems; strong verbal and written communication skills, organizational skills and attention to detail; ability to comprehend and apply specialized nomenclature, systems and procedures; ability to handle sensitive situations with discretion and confidentiality; high level of energy and enthusiasm; active listener; team player.
Education Required: Bachelor’s Degree preferred.
Licenses/Certifications: Valid driver’s license must be maintained at all times.
Years and Types of Experience: One year of experience administering and supporting student management systems.